Terms & Conditions

1. General Terms

At Northern Spirit we believe in common sense and keep it simple! We want it to be fun, inspiring and especially simple to shop in our Webb shop. We love to get feedback from our customers on how we could improve to make the buying experience or our products even better for you. Please mail us at info@shopnorthernspirit.com if you have any feedback, ideas or questions..

If you have any questions about your order, delivery, return or changes please mail us at support@nspirit.eu.

2. To order

Orders are confirmed in writing to you via email, order is 100% confirmed once you have received order confirmation mail from Northern Spirit.

3. Prices

All prices to Customers within the European Union includes Swedish VAT (currently 25%), prices for Customers outside of the EU are currently 0% VAT. For Customers outside of the EU please note import toll and fees might occur depending on your country of residence and your order value, all such fees are covered by the customer. Prices are given in SEK, EUR, GBP, NOK, AUD, DKK and USD and can be changed at anytime depending on currency changes. Free freight Worldwide on all orders above 70 EUR, 90 GBP, 200 AUD, 500 DKK and 200 USD, on orders below this value a freight fee will be added: UK: 10 GBP, Europe: 10 EUR, 20 AUD, 90 DKK and International/US: 10 USD!

4. Payment

Card payment:

We currently accept VISA and MasterCard through our partner DIBS. The card payments are run through an encrypted connection to the payment switch controlled by DIBS. Together with DIBS we guarantee that the payment is 100% secure. DIBS handles all card information and comply with the PCI-DSS standards (Currently the highest security standards in the market)

Pay Pal:

In most European countries we also accept Pay Pal. More countries will be added.

We are currentley overlooking new payment terms in new countires, if you have any ideas which payment options you think should be offered in your country please let us know.

5. Delivery

Delivery time for Europe & Worldwide is 3-6 days. Orders placed on weekends are handled Monday morning.

See below for more details for your country.

www.shopnorthernspirit.co.uk (POUNDS)

All Orders to the UK: Shipping with UPS Saver

www.shopnorthernspirit.eu (EUR)

Shipping with UPS Saver

Germany                            Netherlands (Holland)                            Austria 

Italy                                   Belgium                                                Bulgaria

Czech Republic                    Estonia                                                 Croatia

Liechstein                           Lithuania                                               Luxembourg

Poland                                Portugal                                                Romania

Slovakia                              Slovenia                                                Finland

Denmark

www.shopnortnerspirit.com (DOLLAR)

All Countries outside ouf the EU: UPS EXPRESS SAVER

(Right now we ship to below countries but more countries can be added, we don’t see any reason not to ship to a country as long as UPS can handle it)

USA                                 Brazil                                 Argentina                   

Canada                            Japan                                 New Zeeland                  

Russia                             Faroes Islands                     Cyprus             

South Africa                     United Arab Emirates UAE    Monaco

Hong Kong                       India                                  Israel

Brunei                             Malaysia                              South Korea

Jersey                             Australia

Malta                               Greece

Iceland                            Canary Islands                    Åland Islands

6. Freight cost

FREE FREIGHT on all orders over 70 EUR, 50 GBP, 500 DKK and 200 USD Freight cost for Orders below above amounts: Sweden: Europe: 10 EUR UK: 10 GBP Denmark: 90 DKK World Wide: 20 USD

7. Returns 

 60 days return policy!

Returns on customers expense, please contact us at support@nspirit.eu before sending your product back to us to ensure quick handeling and that we can help you as fast as possible.

Refunds will be made to the payment method you used. If you have paid with a gift card, it will always be refunded to the gift card. Amount in addition to it is adjusted either from the invoice or refunded to the debit card or paypal.

On offer to buy 3, pay for 2, You can't return parts of the order.
You can only change a product for the same price or return the entire order. 
 

Northern Spirit follows the Swedish “Distansavtalslagen” which means that you as a customer have 14 days right to return your product. We have decided to extend that period to 30 days to make you feel even more secure when shopping in our Webb shop. If you decided to return a product it should be in it’s original condition and packed as when you received it. Please contact us by email (support@nspirit.eu) before returning the product.

Returns are sent on customers expense back to us. 

We offer local return adresses in Sweden, Denmark, Italy, Belgium, France, England, Germany, USA, Netherlands, Spain and Norway please mail us for more details regaring returns in these countries.

8. Cookies

We like Cookies, we hope you do too!